Frequently asked questions

What are peer support workers?


Peer support workers are trained mental health professionals who utilize what they have learnt through their own lived experience to better advise others on their personal paths to recovery. The peer support model postulates that through sharing suggestions based on their own experience, peer support workers are uniquely qualified to help others overcome a varierty of traumas, anxieties and mental illlnesses.




What are the qualifications of a Peerhear peer support worker?


All of our peer support counsellors & workers have:

  • At least 3 years experience working in mental health in peer support.
  • A Cert IV in Peer Work, Community Services, AOD or similar qualification.
  • Real lived experience with the mental health issues they advise on.




What does Peerhear do with my data?


PeerHear will never distrubute, sell or publish any personal user data with any outside business, person or organization. Period.




What is Peerhear?


PeerHear is the preeminent digital marketplace for connecting people suffering from mental health issues with qualified peer support workers & counsellors. We believe in the framework of lived experience, informality and accessibility.




Does peer support work?


Yes! Peer support has proven to increase the quality of life, self esteem, hopefullness and general wellbeing of those receiving it. In additional to innumerable personal testimonials, all relevant scientific studies have supported both quantitative and qualitative benefits to the peer support model.




How much does Peerhear cost?


At Peerhear we strive to keep our prices affordable for those who are priced out of more traditional therapy and counseling. That is why we offer both half and full sessions: Half Session: $40

  • one time payment
  • 30 minutes
  • Phone call or Zoom link provided
Full Session: $75
  • one time payment
  • 60 minutes
  • Phone call or Zoom link provided